Substantial Online Failure Hits Numerous Websites and Applications

A large-scale online disruption has affected many online platforms and applications worldwide, and users noting issues getting online following issues at Amazon’s web hosting system.

The disrupted platforms include Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, in addition to multiple Amazon-owned services such as its key e-commerce platform and the Ring doorbell device manufacturer.

Throughout Britain, the financial institution Lloyds was impacted along with its subsidiaries Halifax and Bank of Scotland, while there were further notifications of problems accessing the HM Revenue and Customs online portal on Monday morning. Additionally in Britain, several Ring customers turned to social media to report their home gadgets were failing.

Just within Britain, reports of issues on particular applications totaled the tens of thousands for each app.

Amazon reported that the issue originated in the eastern region of the America at Amazon Web Services, a section that supplies crucial online infrastructure for numerous companies, who rent out resources on AWS infrastructure. The cloud platform is the most extensive online services service.

Shortly after late night (PDT) in the United States (8 in the morning BST), officials reported “higher error rates and delays” for Amazon's platforms in a zone on the eastern US of the United States. The widespread consequence appeared to affect apps around the world, with the problem monitoring service showing outages with the corresponding services in various regions.

The monitoring service Thousand Eyes, a platform that reports on online failures, further indicated a rise in outages on the start of the week, and numerous instances found in the Virginia area, the location of Amazon’s US-East-1 region where AWS said the outage originated.